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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carrie Hammond

Carrie Hammond

August 15, 2024

5  out of  5
rating by Carrie Hammond
"Ryan Gause was friendly and professional. He answered all my questions and found a suitable solution to my situation in a timely manner. I highly recommend him and the team at State Farm in Whiteville NC."
We responded:
"Thank you for your positive feedback, Carrie! We're glad to hear that Ryan Gause provided you with excellent service and was able to address your questions and find a suitable solution quickly. We appreciate your recommendation and look forward to serving you and others in the future."
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Crystal Edwards

August 1, 2024

5  out of  5
rating by Crystal Edwards
"Ryan was ⭐️⭐️⭐️⭐️⭐️ in helping me secure a policy for my daughter who is in college at NC State. The prices were very reasonable & he was very patient and thorough in explaining details to me. I called for the quote but by the end of the conversation, I had a policy in place and all the needed forms in my email. Thanks Ryan for being so helpful & kind and removing all the stress from obtaining the insurance we needed."
We responded:
"Thank you, Crystal, for your 5-star review for Ryan. Its great to hear that he was incredibly helpful and thorough in securing a policy for your daughter at NC State. Your kind words are much appreciated!"
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Matthew South (teson1092)

July 27, 2024

5  out of  5
rating by Matthew South (teson1092)
"My wife and I had just got married and we were wanting to have our own insurance set up. We were referred Becky at State farm, she really helped us out. Went into detail about different policies and made things really clear and helped us make a decision on what life insurance we should get. Ask for Becky when you go to state farm!"
We responded:
"Thank you, Matthew, for your fantastic 5-star review! Congratulations on your recent marriage! It's wonderful to hear that Becky provided such valuable assistance in helping you navigate through the various insurance policies and make an informed decision. We appreciate your recommendation to ask for Becky when seeking insurance guidance."
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Kegan Soles

July 16, 2024

5  out of  5
rating by Kegan Soles
"It was a great experience and I got exactly what I needed! Thanks State Farm!"
We responded:
"Thank you for sharing your positive experience, Kegan! We're thrilled to hear that you had a great experience and were able to get exactly what you needed with State Farm. If you have any more questions or need further assistance, feel free to reach out."
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Guadalupe Saucedo

July 16, 2024

5  out of  5
rating by Guadalupe Saucedo
"Ryan gause is a Good Representative. :)"
We responded:
"Thank you for your positive review, Guadalupe! We're glad to hear that Ryan Gause provided you with excellent representation. If you have any more feedback or need further assistance, feel free to let us know."
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Ren Toza

July 10, 2024

5  out of  5
rating by Ren Toza
"very friendly, easy to work with, would definitely recommend for your insurance needs"
We responded:
"Thank you so much for the 5-star review, Ren! We're thrilled to hear that you found our service friendly and easy to work with. We greatly appreciate your recommendation and look forward to assisting you with your insurance needs in the future."
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Kaitlyn Elam

July 10, 2024

5  out of  5
rating by Kaitlyn Elam
"I was on the search for insurance and decided to try State Farm. Becky was my agent and I can’t say enough wonderful things about her. She is very knowledgeable and informative, she explained everything perfectly clear and was patient but efficient and I didn’t feel like I was wasting my time. We’ve all been stuck on the phone with agents and trying to find every excuse to end the call but that’s the total opposite of what I felt while setting up my policy today. Their policies are also transparent and affordable. I 10/10 recommend State Farm for their great policies and outstanding customer service, be sure to ask for Becky!!"
We responded:
"Thank you so much for the glowing 5-star review, Kaitlyn! We're thrilled to hear that you had such a positive experience with Becky as your agent at State Farm. We pride ourselves on providing knowledgeable, informative, and efficient customer service, and we're delighted that you found our policies transparent and affordable. We greatly appreciate your recommendation and will be sure to pass along your kind words to Becky!"
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Twuana McClellan

July 1, 2024

5  out of  5
rating by Twuana McClellan
"Jeremy was very experienced and knowledgeable. He helped me make a decision I pondered about for a long time I love his personality!! Great young man!!"
We responded:
"Thank you, Twuana, for your wonderful 5-star review! We're thrilled to hear that Jeremy's experience and knowledge were instrumental in helping you make a decision you had been pondering. We're also glad to know that you appreciated his personality. We'll be sure to pass along your kind words to Jeremy. If you need any further assistance, feel free to reach out."
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Karen McCollum

June 27, 2024

5  out of  5
rating by Karen McCollum
"My first time doing insurance with them. Rayan was so nice and very helpful. And I got a real good deal for my truck, life insurance and rental. They are the lowest insurance company that I have ever dealt with. Thank you Rayan Gause you are the best."
We responded:
"Thank you for sharing your positive experience, Karen! We're glad to hear that Ryan provided excellent service and helped you find the best deals on insurance for your truck, life, and renters insurance. We'll make sure to pass along your kind words to Ryan. If you have any more questions or need further assistance, feel free to reach out."
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Jamire Pierce

June 26, 2024

5  out of  5
rating by Jamire Pierce
"I had issues with my insurance being cut off for the wrong car and Brittany F. Was able to go above and beyond to get the correct document over to the DMV in a timely manner to clear up the whole situation. Brittany is amazing!"
We responded:
"Thank you for sharing your positive experience, Jamire! I'm glad to hear that Britani was able to resolve the issue with your auto insurance and provide exceptional service. We appreciate your feedback and will pass it along to her. If you need any further assistance, feel free to reach out."
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Magarmip Perez

June 14, 2024

5  out of  5
rating by Magarmip Perez
"I love ❤️ the customer service and discount insurance for multiple 🚗"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that you love our exceptional customer service and the discount insurance we offer for multiple cars. We strive to provide the best service possible to our valued customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Debra Mcgougan

June 11, 2024

5  out of  5
rating by Debra Mcgougan
"Quality personal service from this “Good Neighbor Agent”"
We responded:
"Thank you, Debra, for sharing your positive experience with this "Good Neighbor Agent." It's great to hear that you received quality personal service from us. They truly strive to go above and beyond for our clients. If you have any further questions or need assistance in the future, feel free to give us a call."
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Nancy B. Macias

June 7, 2024

5  out of  5
rating by Nancy B. Macias
"Ryan was helpful and knowledgeable. Exceeded expectations."
We responded:
"Thank you for your kind words, Nancy! I'm glad to hear that Ryan was able to assist you and went above and beyond your expectations. If you need any more help in the future, don't hesitate to reach out!"
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Jess Up

May 31, 2024

5  out of  5
rating by Jess Up
"I was stressed to the point of no return with other agencies trying to get new insurance. Being my daughter is an inexperienced driver and had an accident last year, the prices I was getting quoted were unbelievable. I decided to visit my local State Farm Agency and try my luck. To my surprise Ms. Becky was heaven sent. She interacted with my toddler, was attentive to my concerns and with no hesitation she exceeded my expectations!! I was able to purchase the insurance I NEEDED as well as rental and life insurance. All for a reasonable rate. I left stress free and overly satisfied with the service she provided me. Literally turning my frown into a smile 😊 I will recommend anyone looking for insurance to try State Farm and if you’re in my local area, please ask for Ms. Becky."
We responded:
"Thank you, Jess, for sharing your wonderful experience with Ms. Becky. We're delighted to hear that Ms. Becky went above and beyond to provide you with exceptional service. From interacting with your toddler to addressing your concerns, she truly exceeded your expectations. It's fantastic that she helped you find the insurance coverage you needed, including rental and life insurance. Your recommendation means a lot to us, and we're here to assist you whenever you need us."
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Theresa Santalla

May 13, 2024

5  out of  5
rating by Theresa Santalla
"Had the best experience with Ryan at the Whiteville office after a bad experience at another State Farm in NC. Answered all my questions quickly."
We responded:
"Thank you for your kind words, Theresa! We're glad to hear that Ryan was able to provide you with a great experience and promptly address all your questions. We appreciate your feedback and are here to assist you whenever you need us."
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Ash

April 26, 2024

5  out of  5
rating by Ash
"Went to get life insurance and the experience was amazing. Ryan helped me out so much and explained everything in such great detail. 100% recommend getting life insurance with him!"
We responded:
"Thank you so much, Ash, for the fantastic 5-star review! I'm absolutely thrilled to hear that your experience getting life insurance was nothing short of amazing. If you have any other questions or need further assistance, please don't hesitate to let me know."
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Sandy Whitman

March 20, 2024

5  out of  5
rating by Sandy Whitman
"Staci Pike was wonderful the office was wonderful I would refer them and her to several people"
We responded:
"Thank you for your positive feedback, Sandy! We're glad to hear that you had a wonderful experience with Staci Pike and our office. We appreciate your recommendation and look forward to assisting you in the future."
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Barbara Erickson

March 10, 2024

5  out of  5
rating by Barbara Erickson
"I went in and talked to Becky was very happy because she really helped with what my coverage was and made it much better and got me renters insurance. She also helped my friend that was with me."
We responded:
"Thank you for your 5-star review, Barbara! I'm glad to hear that Becky provided excellent assistance with your coverage and helped you secure renters insurance. It's great that she also extended her help to your friend. If you have any more questions or need further assistance, feel free to reach out."
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Freddie Shipman

March 8, 2024

5  out of  5
rating by Freddie Shipman
"Great help fast very helpful thanks again Ryan Gause"
We responded:
"Thank you, Freddie, for leaving a glowing 5-star review! I'm delighted to hear that Ryan was able to provide you with prompt and valuable assistance. If there's anything else you need help with in the future, please don't hesitate to reach out."
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David Sechrest

March 6, 2024

5  out of  5
rating by David Sechrest
"I called requesting a quote for auto insurance and ended up also getting life insurance thanks to the excellent customer service from Becky."
We responded:
"Dear David, Thank you so much for your 5-star review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're delighted that Becky was able to assist you in finding the right auto and life insurance policies. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again. Best regards, Mary Jo Williamson"
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James Mooneyhan

February 23, 2024

5  out of  5
rating by James Mooneyhan
"Ryan gause was awesome, was very knowledgeable, and courteous and was able to answer my concerns. Personality was very nice. And would recommend the rates to anyone looking to save money."
We responded:
"Thank you, James, for your wonderful review! I'm thrilled to hear that Ryan provided an awesome experience by being knowledgeable, courteous, and addressing your concerns. It's great to know that his personality was also pleasant. I will make sure to pass on your recommendation. If you ever need assistance with saving money or anything else, feel free to reach out."
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Tyler Thompson

February 23, 2024

5  out of  5
rating by Tyler Thompson
"Ryan Gauss was super professional and friendly. Also very helpful. Would recommend"
We responded:
"Thank you, Tyler, for your kind words! I'm glad to hear that Ryan was professional, friendly, and helpful. I will definitely pass on your recommendation. If you need any further assistance, feel free to reach out."
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Theresa Ransom Smith

February 22, 2024

5  out of  5
rating by Theresa Ransom Smith
"Becky was very helpful and assisted me with finding a better rate for my auto insurance. Highly recommend dealing with this agency."
We responded:
"Thank you, Theresa, for your positive feedback! I'm glad to hear that Becky provided you with excellent assistance in finding a better rate for your auto insurance. It's great to know that you had a positive experience with our agency. We appreciate your recommendation and look forward to serving you again in the future."
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Jerad Fuller

February 13, 2024

5  out of  5
rating by Jerad Fuller
"Our agent Becky was very helpful and nice, made me feel more than just a number, was very happy with the service. I felt like family, she looked out for my Mama and me, and was looking out for my family, overall the best experience I could've asked for."
We responded:
"Dear Jerad, Thank you so much for your glowing 5-star review! We truly appreciate your kind words and are delighted to hear about your positive experience with our team, especially with Becky. We will make sure to pass along your feedback to her. We strive to provide exceptional service to all our customers, and it warms our hearts to know that Becky's assistance made you feel valued and appreciated. We believe that every interaction should be personal and meaningful, so hearing that she went above and beyond to make you feel like more than just a number is wonderful. Thank you again for taking the time to share your feedback. We look forward to serving you in the future and providing you with the same level of exceptional service. Warm regards, Mary Jo Williamson"
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Tonya Chambers

February 13, 2024

5  out of  5
rating by Tonya Chambers
"Mary has been very helpful with setting me up with my home and auto insurance she is awesome"
We responded:
"Dear Tonya, Thank you so much for your glowing 5-star review regarding our assistance in setting up your home and auto insurance! We're thrilled to hear that you had a positive experience with our services. At Mary Jo Williamson, State Farm Agency, our top priority is to provide exceptional customer service and make the insurance process as smooth and hassle-free as possible. We understand that finding the right coverage for your home and auto can be overwhelming, so we're delighted that we could be of assistance to you. We're glad to know that our team was able to help you navigate through the various options, ensuring that you found the policies that best meet your needs. It's wonderful to hear that you found our guidance valuable and that we could provide the support you were looking for. If you have any further questions or require assistance in the future, please don't hesitate to reach out to us. We're here to help and ensure that you have the best insurance coverage for your home and auto. Thank you once again for your kind words and for choosing Mary Jo Williamson, State Farm Agency. We truly appreciate your trust in us. Best regards, Mary Jo Williamson"