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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cynthia Simmons

November 21, 2024

5  out of  5
rating by Cynthia Simmons
"Ryan was very friendly, helpful and patient. Great experience."
We responded:
"Thank you, Cynthia! We're thrilled to hear about your great experience with Ryan. We appreciate your kind words and look forward to assisting you again soon!"
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Windy Lennon

November 21, 2024

5  out of  5
rating by Windy Lennon
"Ryan was friendly, patient and kind. Great service!"
We responded:
"Thank you, Windy! We’re so glad to hear you had a great experience with Ryan. Your kind words mean a lot to us!"
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Danielle Eady

November 15, 2024

5  out of  5
rating by Danielle Eady
"Alondra Vasquez was very nice today she really help me with everything I needed."
We responded:
"Thank you for your wonderful feedback, Danielle! We're thrilled to hear that Alondra provided you with excellent support. We appreciate your kind words!"
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Summer Register

November 15, 2024

5  out of  5
rating by Summer Register
"State Farm Insurance is awesome and Alondra V. was great to help me."
We responded:
"Thank you so much for your kind words, Summer! We're thrilled to hear that you had a great experience with Alondra. Your satisfaction is our priority, and we appreciate your support!"
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Benjamin Bryant

November 14, 2024

5  out of  5
rating by Benjamin Bryant
"Britani is always a pleasure to work with and super helpful with my auto insurance."
We responded:
"Thank you so much for your kind words, Benjamin! We're thrilled to hear that Britani has been a great help with your auto insurance. If you need anything else, feel free to reach out!"
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Miranda Williamson

November 14, 2024

5  out of  5
rating by Miranda Williamson
"Wanted to update my car insurance and add life insurance. Ryan answered ALL my questions and made everything easy to understand. Was very friendly and also professional!"
We responded:
"Thank you for the fantastic review, Miranda! We're so glad Ryan could assist you with your car and life insurance needs. If you have any more questions in the future, don’t hesitate to reach out!"
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Estefany Torres

October 31, 2024

5  out of  5
rating by Estefany Torres
"Staci was so helpful and answered all my questions."
We responded:
"Hi Estefany! Thank you so much for your wonderful 5-star review! We're thrilled to hear that Staci was able to assist you and answer all your questions. Your satisfaction is our top priority, and we truly appreciate your feedback. If you have any more questions or need further assistance, feel free to reach out. Have a great day!"
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Angela Goins

October 31, 2024

5  out of  5
rating by Angela Goins
"Staci is always so helpful when i come in with questions"
We responded:
"Thank you so much for your wonderful review, Angela! We're thrilled to hear that Staci has been so helpful to you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again soon!"
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Kevin Brown

October 25, 2024

4  out of  5
rating by Kevin Brown
"Ryan help me out and very respectful"
We responded:
"Thank you for your kind words, Kevin! We're glad to hear that Ryan provided you with great help and respect. Your feedback means a lot to us!"
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nikkiann sutherland

October 23, 2024

5  out of  5
rating by nikkiann sutherland
"It was a pleasure working with Ryan very patient and easy to work with. He was also very knowledgeable when answering all my questions, I am very happy with my experience!"
We responded:
"Hi Nikkiann! Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience working with Ryan. His patience and knowledge truly make a difference, and it's great to know he was able to address all your questions. We appreciate your feedback and look forward to assisting you again in the future! Best regards, Mary Jo"
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Carrie Hammond

August 15, 2024

5  out of  5
rating by Carrie Hammond
"Ryan Gause was friendly and professional. He answered all my questions and found a suitable solution to my situation in a timely manner. I highly recommend him and the team at State Farm in Whiteville NC."
We responded:
"Thank you for your positive feedback, Carrie! We're glad to hear that Ryan Gause provided you with excellent service and was able to address your questions and find a suitable solution quickly. We appreciate your recommendation and look forward to serving you and others in the future."
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Crystal Edwards

August 1, 2024

5  out of  5
rating by Crystal Edwards
"Ryan was ⭐️⭐️⭐️⭐️⭐️ in helping me secure a policy for my daughter who is in college at NC State. The prices were very reasonable & he was very patient and thorough in explaining details to me. I called for the quote but by the end of the conversation, I had a policy in place and all the needed forms in my email. Thanks Ryan for being so helpful & kind and removing all the stress from obtaining the insurance we needed."
We responded:
"Thank you, Crystal, for your 5-star review for Ryan. Its great to hear that he was incredibly helpful and thorough in securing a policy for your daughter at NC State. Your kind words are much appreciated!"
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Matthew South (teson1092)

July 27, 2024

5  out of  5
rating by Matthew South (teson1092)
"My wife and I had just got married and we were wanting to have our own insurance set up. We were referred Becky at State farm, she really helped us out. Went into detail about different policies and made things really clear and helped us make a decision on what life insurance we should get. Ask for Becky when you go to state farm!"
We responded:
"Thank you, Matthew, for your fantastic 5-star review! Congratulations on your recent marriage! It's wonderful to hear that Becky provided such valuable assistance in helping you navigate through the various insurance policies and make an informed decision. We appreciate your recommendation to ask for Becky when seeking insurance guidance."
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Kegan Soles

July 16, 2024

5  out of  5
rating by Kegan Soles
"It was a great experience and I got exactly what I needed! Thanks State Farm!"
We responded:
"Thank you for sharing your positive experience, Kegan! We're thrilled to hear that you had a great experience and were able to get exactly what you needed with State Farm. If you have any more questions or need further assistance, feel free to reach out."
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Guadalupe Saucedo

July 16, 2024

5  out of  5
rating by Guadalupe Saucedo
"Ryan gause is a Good Representative. :)"
We responded:
"Thank you for your positive review, Guadalupe! We're glad to hear that Ryan Gause provided you with excellent representation. If you have any more feedback or need further assistance, feel free to let us know."
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Ren Toza

July 10, 2024

5  out of  5
rating by Ren Toza
"very friendly, easy to work with, would definitely recommend for your insurance needs"
We responded:
"Thank you so much for the 5-star review, Ren! We're thrilled to hear that you found our service friendly and easy to work with. We greatly appreciate your recommendation and look forward to assisting you with your insurance needs in the future."
Profile photo of Kaitlyn Elam

Kaitlyn Elam

July 10, 2024

5  out of  5
rating by Kaitlyn Elam
"I was on the search for insurance and decided to try State Farm. Becky was my agent and I can’t say enough wonderful things about her. She is very knowledgeable and informative, she explained everything perfectly clear and was patient but efficient and I didn’t feel like I was wasting my time. We’ve all been stuck on the phone with agents and trying to find every excuse to end the call but that’s the total opposite of what I felt while setting up my policy today. Their policies are also transparent and affordable. I 10/10 recommend State Farm for their great policies and outstanding customer service, be sure to ask for Becky!!"
We responded:
"Thank you so much for the glowing 5-star review, Kaitlyn! We're thrilled to hear that you had such a positive experience with Becky as your agent at State Farm. We pride ourselves on providing knowledgeable, informative, and efficient customer service, and we're delighted that you found our policies transparent and affordable. We greatly appreciate your recommendation and will be sure to pass along your kind words to Becky!"
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Twuana McClellan

July 1, 2024

5  out of  5
rating by Twuana McClellan
"Jeremy was very experienced and knowledgeable. He helped me make a decision I pondered about for a long time I love his personality!! Great young man!!"
We responded:
"Thank you, Twuana, for your wonderful 5-star review! We're thrilled to hear that Jeremy's experience and knowledge were instrumental in helping you make a decision you had been pondering. We're also glad to know that you appreciated his personality. We'll be sure to pass along your kind words to Jeremy. If you need any further assistance, feel free to reach out."
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Karen McCollum

June 27, 2024

5  out of  5
rating by Karen McCollum
"My first time doing insurance with them. Rayan was so nice and very helpful. And I got a real good deal for my truck, life insurance and rental. They are the lowest insurance company that I have ever dealt with. Thank you Rayan Gause you are the best."
We responded:
"Thank you for sharing your positive experience, Karen! We're glad to hear that Ryan provided excellent service and helped you find the best deals on insurance for your truck, life, and renters insurance. We'll make sure to pass along your kind words to Ryan. If you have any more questions or need further assistance, feel free to reach out."
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Jamire Pierce

June 26, 2024

5  out of  5
rating by Jamire Pierce
"I had issues with my insurance being cut off for the wrong car and Brittany F. Was able to go above and beyond to get the correct document over to the DMV in a timely manner to clear up the whole situation. Brittany is amazing!"
We responded:
"Thank you for sharing your positive experience, Jamire! I'm glad to hear that Britani was able to resolve the issue with your auto insurance and provide exceptional service. We appreciate your feedback and will pass it along to her. If you need any further assistance, feel free to reach out."
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Magarmip Perez

June 14, 2024

5  out of  5
rating by Magarmip Perez
"I love ❤️ the customer service and discount insurance for multiple 🚗"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that you love our exceptional customer service and the discount insurance we offer for multiple cars. We strive to provide the best service possible to our valued customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Debra Mcgougan

June 11, 2024

5  out of  5
rating by Debra Mcgougan
"Quality personal service from this “Good Neighbor Agent”"
We responded:
"Thank you, Debra, for sharing your positive experience with this "Good Neighbor Agent." It's great to hear that you received quality personal service from us. They truly strive to go above and beyond for our clients. If you have any further questions or need assistance in the future, feel free to give us a call."
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Nancy B. Macias

June 7, 2024

5  out of  5
rating by Nancy B. Macias
"Ryan was helpful and knowledgeable. Exceeded expectations."
We responded:
"Thank you for your kind words, Nancy! I'm glad to hear that Ryan was able to assist you and went above and beyond your expectations. If you need any more help in the future, don't hesitate to reach out!"
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Jess Up

May 31, 2024

5  out of  5
rating by Jess Up
"I was stressed to the point of no return with other agencies trying to get new insurance. Being my daughter is an inexperienced driver and had an accident last year, the prices I was getting quoted were unbelievable. I decided to visit my local State Farm Agency and try my luck. To my surprise Ms. Becky was heaven sent. She interacted with my toddler, was attentive to my concerns and with no hesitation she exceeded my expectations!! I was able to purchase the insurance I NEEDED as well as rental and life insurance. All for a reasonable rate. I left stress free and overly satisfied with the service she provided me. Literally turning my frown into a smile 😊 I will recommend anyone looking for insurance to try State Farm and if you’re in my local area, please ask for Ms. Becky."
We responded:
"Thank you, Jess, for sharing your wonderful experience with Ms. Becky. We're delighted to hear that Ms. Becky went above and beyond to provide you with exceptional service. From interacting with your toddler to addressing your concerns, she truly exceeded your expectations. It's fantastic that she helped you find the insurance coverage you needed, including rental and life insurance. Your recommendation means a lot to us, and we're here to assist you whenever you need us."
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Theresa Santalla

May 13, 2024

5  out of  5
rating by Theresa Santalla
"Had the best experience with Ryan at the Whiteville office after a bad experience at another State Farm in NC. Answered all my questions quickly."
We responded:
"Thank you for your kind words, Theresa! We're glad to hear that Ryan was able to provide you with a great experience and promptly address all your questions. We appreciate your feedback and are here to assist you whenever you need us."